Privacy Policy for Kwongsatay.com.sg
Effective Date: 1 January 2023
Kwongsatay.com.sg (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make purchases through our website. By using our website, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of personal data when you interact with our website:
a. Personal Information You Provide:
- Name, email address, phone number, and shipping/billing address.
- Payment information (processed securely through third-party payment providers).
- Account login credentials if you create an account.
b. Automatically Collected Information:
- IP address, browser type, device type, and operating system.
- Pages you visit, time spent on pages, and click activity.
- Cookies and similar tracking technologies (see Section 7).
c. Information from Third Parties:
- If you log in using social media accounts or make payments via third-party platforms, we may receive information such as your username, email, or purchase confirmation.
2. How We Use Your Information
We may use your personal data for purposes including:
- Processing and fulfilling your orders.
- Communicating order updates, promotions, and marketing materials (if you have opted in).
- Improving website functionality, content, and user experience.
- Analyzing traffic and trends to enhance our services.
- Complying with legal and regulatory obligations.
3. Disclosure of Your Information
We will not sell, rent, or trade your personal data. We may share your information with:
- Service providers who help us with payment processing, shipping, IT, or marketing.
- Legal authorities when required by law, or to protect our rights and safety.
- Business partners only with your consent, for promotional or collaborative purposes.
4. Data Retention
We will retain your personal data only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Once no longer needed, your data will be securely deleted or anonymized.
5. Your Rights
Under the Personal Data Protection Act (PDPA), you have the right to:
- Access and correct your personal data.
- Withdraw consent for the collection, use, or disclosure of your personal data.
- Request that your personal data be deleted, subject to legal and contractual obligations.
To exercise these rights, please contact us at judy@kwongsatay.com.sg.
6. Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Cookies and Tracking
Our website uses cookies and similar technologies to:
- Enhance website performance and user experience.
- Track usage patterns for analytics.
- Serve personalized advertisements (with your consent).
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain functionalities of our website.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read their privacy policies before providing personal information.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. The updated version will be posted on this page with the revised Effective Date.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal data, you may contact us at:
Kwongsatay.com.sg
Email: judy@kwongsatay.com.sg
