Description

NOTE:
1) Delivery service is subject to availability. If the delivery service is unavailable but you have already made the payment, we will refund you the delivery service fee.

2) We DO NOT deliver to the CBD area & chalet/country club. We only deliver to residential addresses.

3) We are closed every Wednesday.

4) Peanut gravy will be provided accordingly for all orders.

5) We DO NOT provide cucumbers & onions.

6) To qualify for delivery service, a minimum spend of $80 (not inclusive of GST) on the total order is required and a delivery fee of $10 (not inclusive of GST) applies.

Thank you and stay safe!

Order & Delivery Terms:

• Any and all orders are only considered as confirmed by Kwong Satay upon our receipt of an acknowledgment by the customer via a “WhatsApp” message which will be sent by us
• Please do contact Kwong Satay if there had been no message sent ONE day prior to the desired delivery and/or self-collection date
• Delivery service is subject to availability. If delivery service is unavailable and you had made the payment, the delivery service fee will be refunded
• Delivery service extends only to residential addresses on Singapore main island
• NO deliveries will be made to the CBD area, chalets, country clubs, beaches and parks
• To qualify for delivery service, a minimum spend of $80 (not inclusive of GST) on the total order is required
• A delivery fee of $10 (not inclusive of GST) applies
• To qualify for FREE delivery service, a minimum spend of $160 (not inclusive of GST) on the total order is required.
• Orders which require delivery service must be received and confirmed by Kwong Satay at least 48 hours in advance
• Self-collection will automatically apply for all orders which are made, received and confirmed by Kwong Satay in less than 48 hours in advance
• For self-collection, it shall be at Kwong Satay factory premises only:Dear Esteemed Customer, if you intend to store your purchase for an extended period of time, we would advise that the following items be kept in the freezer and over the below mentioned recommended duration:
  • Satay – Two (2) weeks starting from the day of collection/delivery
  • Gravy – Three (3) days starting from the day of collection/delivery
  • Otah – One (1) day starting from the day of collection/delivery
  • Ketupat (rice) – Two (2) days starting from the day of collection/delivery

  20 Bukit Batok Crescent
  #11-17
  Enterprise Centre
  Singapore 658080

• Self-collection timing:
  Mondays & Tuesdays: 7am – 11am
  Wednesdays: CLOSED
  Thursdays to Saturdays: 7am – 11am
  Sundays: 7am – 9am
• Satay sauce shall be provided appropriately.

DELIVERY TIME

• North (Woodlands / Yishun / Sembawang/ Mandai)
  Delivery Time: 8am – 10am
• North East (AMK / Bishan / Toa Payoh / Hougang / Seng Kang / Punggol)
  Delivery Time: 1pm – 4pm
• Central (Bt Timah / Bt Merah / Orchard / Pasir Panjang)
  Delivery Time: 8am – 12pm
• West (CCK / Bt Batok / Jurong / Clementi)
  Delivery Time: 8am – 12pm OR 1-4pm (depends on our delivery schedule)
• East (Bedok / Tampines / Pasir Ris)
  Delivery Time: 12pm – 3pm